This post was contributed by Annette Jones, NCEA Assistant of Leadership Development.
Speaker: Rob Rash, Associate Superintendent; Archdiocese of Indianapolis
Principals are confronted with innumerable challenging situations each and every day. Sometimes the problem at hand is a symptom of a deeper issue that must be addressed.
Mr. Rob Rash suggests the following key points for Catholic school leaders and educators in working with parents, staff members, and families.
- Choose words carefully.
- Win the person, not the issue.
- Resolve conflict immediately.
- Teachers need to share any problems with the principal – no surprises!
- Building trust with parents takes time.
